Get in Touch With Us
Questions about our casino reviews, a correction to flag, or something you'd like to see covered — this page explains how to reach the team at US Online Casinos and what happens after you do.
How to Send Us a Message
Email is the most reliable way to contact us. Write to us at [email protected] and a member of the team will read your message personally. We aim to reply within two working days. During busier periods it may take a little longer, but we follow up on every enquiry.
A brief description of what your message is about — one or two sentences at the top — helps us route it to the right person and speeds up our response.
What You Can Write to Us About
There is no wrong reason to get in touch. The most common enquiries we receive fall into these areas:
- Questions about our reviews — If something in our coverage of casinos, bonuses or free spins offers is unclear, ask us to clarify. We are happy to explain our findings in plain terms.
- Corrections and factual updates — Bonus terms change, casinos update their payment options, and licensing details shift. If you spot something that looks out of date or inaccurate, please flag it. We take accuracy seriously and act on reader tips.
- Content suggestions — Is there a topic you'd like us to cover — a specific game type, a payment method, or a question about how US online gambling regulation works in your state? We take suggestions into account when planning new content.
- Responsible gambling concerns — If you or someone close to you is finding it difficult to stay in control of gambling, mention it in your message and we will point you toward support resources. You can also contact the National Problem Gambling Helpline directly at 1-800-522-4700, available 24/7, or visit ncpgambling.org for guidance and self-exclusion tools.
- Partnership and commercial enquiries — If you represent a casino, software provider or related organisation and want to discuss how we work, introduce yourself and outline what you have in mind. We handle these separately from editorial decisions, and commercial relationships do not influence our rankings.
- Technical issues — Broken links, pages that aren't loading correctly, or anything else wrong with the site — let us know and we'll look into it.
What Happens After You Email
Every message is read by a real person. We do not use automated responses as a substitute for a genuine reply. Once we have reviewed your enquiry, you will hear back from a team member who has actually read what you sent.
If you are writing about a factual correction, we will investigate it against our sources and update the relevant page if the correction holds up. We will let you know either way.
A Note on How We Work
US Online Casinos is an independent comparison and review site covering legal, licensed online casinos available to US residents. Our editorial team researches and verifies the casinos, bonus offers and free spins deals featured across this site. We may earn commission when readers follow links to casino partners — that commercial arrangement is disclosed on every relevant page, and it does not determine which casinos appear or where they rank.
If you have read something on this site that you feel misrepresents a casino, a bonus condition, or a regulatory detail, we want to hear about it. Getting the facts right matters more than protecting any particular listing.
For a broader look at what we cover, you may also find our best non-GamStop casinos guide useful if you are exploring options beyond standard US-licensed platforms.
Responsible Gambling — Quick Reference
We include this on every page where it may be relevant. If gambling is no longer enjoyable, or if it is affecting your finances, relationships or wellbeing, please step back and seek support.
- National Problem Gambling Helpline: 1-800-522-4700 (call or text, 24/7)
- National Council on Problem Gambling: ncpgambling.org
- Gamblers Anonymous: gamblersanonymous.org
- Most licensed US online casinos also offer self-exclusion tools and deposit limits directly in the account settings — use them before you start playing, not after a problem develops.
We Look Forward to Hearing from You
Whether it's a quick question or a detailed piece of feedback, your message is welcome. Reach us at [email protected] and we'll get back to you as soon as we can.